What types of information are collected?
Rs5 collects various types of information to provide platform services. Each type is detailed below:
Account & Identity Information
At registration, your name, phone number, date of birth, and if necessary, national ID number are collected. This information is used to verify your identity and validate your account.
Financial & Payment Information
For BDT transactions, mobile numbers for bKash, Rocket, or Nagad are collected. Card numbers or full bank details are not stored. Only information necessary for processing and verification is kept.
Device and Usage Information
Your device type, operating system, browser details, IP address, and time spent on the platform are collected automatically. This information is used to enhance mobile experience and troubleshoot technical issues.
What is the collected information used for?
Rs5 only uses collected information for specified and legitimate purposes including:
- Account Management: To register, log in, and secure your account.
- Payment Processing: Executing BDT deposits and withdrawals and maintaining transaction history.
- Service Development: Analyzing user behavior to make the platform easier and more efficient to use.
- Fraud Prevention: Detecting unusual activity to keep accounts secure.
- Notifications & Support: Contact for promotions, bonus updates, and customer support.
- Legal Obligations: Data retention as required to comply with applicable Bangladeshi laws.
Your information is never sold to third parties for advertising purposes.
What you need to know about cookies & tracking technology?
The rs5 platform uses cookies and similar technologies to enhance user experience. Cookies are small data files stored in your browser.
Essential for maintaining login sessions and security. These cannot be disabled.
Used to understand user behavior. This helps improve the quality of the service.
You can disable cookies in your browser settings, but this may affect some platform features working properly.
How secure is your data and how long is it stored?
Data Security Measures
Rs5 applies the following technical measures to protect user data:
- All data transmissions are secured with SSL/TLS encryption.
- Passwords are stored using strong hashing methods.
- Access to sensitive information is controlled and logged.
- Regular security reviews and updates are performed.
Data Retention Period
Account information is retained for the entire duration the account is active. After account closure, certain data may be kept for a legally mandated period. Transaction records are stored in accordance with financial regulations.
Sharing information with third parties
Rs5 generally does not share your personal information with third parties. However, limited information may be shared in these cases: for transaction processing with payment gateway operators; in response to legal requests from Bangladeshi authorities; and with security partners engaged to prevent fraud.
What rights do you have over your information?
Rs5 ensures users have the following rights over their personal data:
You can request to know what information rs5 holds about you.
Contact support to correct any incorrect or outdated information.
You may close your account and request deletion of your data.
To exercise these rights, email [email protected] or In the FAQ section View Details.
Policy Changes & Contact Options
Policy Update Process
Rs5 reserves the right to update this Privacy Policy as needed. Significant changes will be notified on the platform with the updated date shown at the top of this page. Continued use of the platform after changes implies acceptance of the new policy.
Contact Support
If you have questions or requests about this privacy policy, please contact us:
- Email: [email protected]
- For general questions FAQs See.
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